Get in touch

We're here.

Questions, issues, ideas — we read everything. Pick the right channel and we'll get back to you fast.

FASTEST

In-app support

For account-specific issues, use the help button inside your dashboard. We can see your account context and respond faster.

SAFETY

Trust & Safety

For urgent safety concerns, reports are reviewed within 24 hours. Use the report button on any profile or message for the fastest response.

PRESS

Media & Partnerships

For press inquiries, brand partnerships, or collaboration opportunities, use the form below and select "Press & partnerships".

Send a message

Drop us a line.

Quick answers

Common questions.

How long does it take to get a response?

Most messages get a reply within 1–2 business days. Safety reports are reviewed within 24 hours.

I can't log into my account. What do I do?

Use the "Forgot password" link on the login page. If that doesn't work, contact us with your registered email.

How do I report a scam or fake listing?

Use the flag icon on the project listing or user profile. Our trust team reviews every report.

Can I delete my account?

Yes. Go to Settings → Account → Delete Account. Your data will be removed within 30 days.